Privacy Policy

Effective date: 01/01/2025
Last updated: 18/12/2025

Lyon Medical Beauty Clinic (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit https://www.lyonmedicalbeautyclinic.com/ or use our services.

1. Who we are

Business name: Lyon Medical Beauty Clinic
Registered country: United Kingdom
Website: https://www.lyonmedicalbeautyclinic.com/

Data Controller: Lyon Medical Beauty Clinic

Contact email: https://www.lyonmedicalbeautyclinic.com/contact
Business address: LYON Medical Beauty Clinic, 116 Newearth Road, Worsley, Manchester, M28 7US

2. Personal data we collect

We may collect the following types of personal data:

a) Identity & Contact Data

  • Full name

  • Email address

  • Phone number

  • Address

b) Health & Treatment Data (Special Category Data)

  • Medical history

  • Treatment records

  • Consultation information

  • Before/after photographs (with consent)

c) Technical Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on site

d) Financial Data

  • Payment details (processed securely via third-party providers)

3. How we collect your data

We collect data when you:

  • Complete online forms or enquiries

  • Book appointments

  • Contact us via email, phone, or social media

  • Attend consultations or treatments

  • Use our website (cookies & analytics)

4. Lawful basis for processing

Under UK GDPR, we process your data on the following legal bases:

  • Consent – for marketing communications, photographs, and certain health data

  • Contract – to provide treatments and services

  • Legal obligation – medical, accounting, or regulatory requirements

  • Legitimate interests – improving services and website functionality

  • Vital interests – where medical safety requires it

5. How we use your personal data

We use your data to:

  • Provide medical and aesthetic treatments

  • Manage bookings and consultations

  • Communicate with you

  • Maintain medical records

  • Process payments

  • Improve our services and website

  • Comply with legal and regulatory obligations

6. Special category (health) data

Health data is classified as special category data under UK GDPR.

We only collect and process this data when:

  • You have given explicit consent, or

  • It is necessary for medical diagnosis or treatment by qualified professionals

All health data is stored securely and accessed only by authorised staff.

7. Sharing your data

We may share your personal data with:

  • Healthcare professionals involved in your care

  • IT, booking, and payment service providers

  • Legal or regulatory authorities where required by law

We do not sell or rent your personal data to third parties.

8. International data transfers

If your data is transferred outside the UK (for example, to cloud or IT providers), we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard Contractual Clauses (SCCs)

9. Data retention

We retain your personal data only for as long as necessary:

  • Medical records: in line with UK healthcare and insurance requirements

  • Financial records: as required by UK tax law

  • Marketing data: until consent is withdrawn

10. Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details above.

11. Cookies

Our website uses cookies to improve functionality and analyse traffic.

You can manage or disable cookies through your browser settings.

12. Complaints

If you are unhappy with how we handle your data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.